Our ethics of digital marketing
n e w i n d . team’s professional responsibilities.
FOR A GOOD START
1. Before any contractual commitment, n e w i n d . pays close attention to your request in order to exactly understand your expectations. We aim at making sure we can provide you with a service and have the necessary means and skills to do so. Our professional relation is thus based on informed consent.
At n e w i n d . , every client is listened to.
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OUR VALUES AT THE CLIENT’S SERVICE
2. We are committed to follow the company’s founding and engaging values: integrity, loyalty, rapidity, rigor, expertise and confidentiality are among our assets.
At n e w i n d . , every client is reassured.
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A CLIENT ON EQUAL FOOTING
3. n e w i n d . is aware that a client may feel inferior when facing a professional who can count on their own knowledge and speaks with technical language. We will never take advantage of it to conceal from you all or part of the reality of the facts and of our work.
At n e w i n d . , every client deserves to know the truth.
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ONE CLIENT AND NO OTHER
4. If we contract with several clients who share common interests, we mention it clearly and guarantee unbiased work so as not to impair each and everyone’s interests.
At n e w i n d . , every client is unique.
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5. n e w i n d . constantly strives to bring you satisfaction and preserve your trust in the long run. We seek to get to know you in order to respect your desires, your values, your personal convictions, your identity. We will not reproduce our advice to a client from another client’s, but instead will adjust it every time so as to perfectly suit your specific needs.
At n e w i n d . , every client is an individual first.
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6. To guarantee a high-quality service. develop daily his knowledge and skills in his professional field. We guarantee you to benefit from the best services and the latest discoveries.
At n e w i n d . , every client deserves the latest innovations that have proved effective.
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PRECISION AT THE CLIENT’S SERVICE
7. We interpret our work with regards to the limits inherent to existing methods.
With its experience, n e w i n d . interprets results carefully, by notably taking into account:
1° The specificities of tests that may alter a judgment or its interpretation
2° The context and the environment in which we deploy our actions
3. Any internal or external factor that may interfere with the validity of measures
At n e w i n d . , every client benefits from the most precisely interpreted results.
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8. We can prove and demonstrate the specific capabilities and qualities that its clients are told about, or that it is credited with. They particularly consist in its efficacy and the scope of its professional services, in the services generally provided and in its level of competency.
At n e w i n d . , every client is in good hands.
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AN ORIGINAL VISION
9. By demonstrating a real vision, we are able to provide you with innovating, pioneering solutions. We abide by good traditional practices to better surpass them, while remaining consistent with the established strategy.
At n e w i n d . , every client is offered with a modern, adapted solution.
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COMMUNICATING WELL WITH A CLIENT
10. At n e w i n d ., we guarantee constructive, straight communication that takes no bending path and makes our mutual understanding easier. We comply with the direction we decide together upstream.
At n e w i n d . , every client is informed with the mission’s proceedings.
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