Deontology

Our ethics of digital marketing

n e w i n d . team's professional responsibilities.

FOR A GOOD START

1. Before any contractual commitment, n e w i n d . pays close attention to your request in order to exactly understand your expectations. We aim at making sure we can provide you with a service and have the necessary means and skills to do so. Our professional relation is thus based on informed consent.
At n e w i n d . , every client is listened to.

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OUR VALUES AT THE CLIENT'S SERVICE

2. We are committed to follow the company's founding and engaging values: integrity, loyalty, rapidity, rigor, expertise and confidentiality are among our assets.
At n e w i n d . , every client is reassured.

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A CLIENT ON EQUAL FOOTING

3. We are aware that a customer may feel dependent on a supplier, who has knowledge and masters technical language. We will never take advantage of it to hide in a total or partial way the reality of the facts and our work.
At n e w i n d . , every client deserves to know the truth.

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ONE CLIENT AND NO OTHER

4. If we contract with several clients who share common interests, we mention it clearly and guarantee unbiased work so as not to impair each and everyone's interests.
At n e w i n d . , every client is unique.

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CUSTOMIZED SERVICE

5.  We constantly strives to bring you satisfaction and preserve your trust in the long run. We seek to get to know you in order to respect your desires, your values, your personal convictions, your identity.
At n e w i n d . , every client is an individual first.

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OPTIMAL SERVICE

6. To guarantee a high-quality service. develop daily his knowledge and skills in his professional field. We guarantee you to benefit from the best services and the latest discoveries.
At n e w i n d . , every client deserves the latest innovations that have proved effective.

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PRECISION AT THE CLIENT'S SERVICE

7. We interpret our work with regards to the limits inherent to existing methods.
With its experience, n e w i n d . interprets results carefully, by notably taking into account:

1° the specificities of tests that may alter a judgment or its interpretation;
2° the context and the environment in which we deploy our actions;
3. any internal or external factor that may interfere with the validity of measures.
At n e w i n d . , every client benefits from the most precisely interpreted results.

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PROVEN EFFICACY

8. We can prove and demonstrate the specific capabilities and qualities that its clients are told about, or that it is credited with. They particularly consist in its efficacy and the scope of its professional services, in the services generally provided and in its level of competency.
At n e w i n d . , every client is in good hands.

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AN ORIGINAL VISION

9. Faisant preuve d’une vraie vision, nous avons la capacité de vous offrir des solutions novatrices et innovantes. Nous respectons les bonnes pratiques traditionnelles pour mieux les dépasser, tout en gardant un parcours cohérent avec la stratégie établie.
At n e w i n d . , every client is offered with a modern, adapted solution.

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COMMUNICATING WELL WITH A CLIENT

10. We guarantee constructive, straight communication that takes no bending path and makes our mutual understanding easier. We comply with the direction we decide together upstream.
At n e w i n d . , every client is informed with the mission's proceedings.

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